Mobile / Custom Software
FieldOps Mobile
An iOS and Android application for field crews working without connectivity, with conflict-safe sync and photographic proof of work.
- React Native
- TypeScript
- Node.js
- PostgreSQL
- +1
View Case Study
Mobile / Logistics
RouteLens Driver App
Delivery Execution & Proof of Delivery
A driver application for route execution, exception handling and proof of delivery, with live progress streaming to dispatch.
- React Native
- TypeScript
- Node.js
- PostgreSQL
- Firebase
Overview
Project Overview
RouteLens gives drivers a single screen for the run ahead: ordered stops, navigation handoff, one-tap exception reporting and structured proof of delivery. Dispatch sees progress and estimated arrival in real time, and customers receive accurate notifications automatically instead of a phone call from the office.
Services provided
- Mobile App Development
- Workflow Automation
- Client
- Confidential — regional distribution operator
- Industry
- Logistics & Transport
- Timeline
- 10 weeks
- Year
- 2025
- Platforms
- iOS, Android, Web dispatch console
- Team
- 2 engineers, 1 designer
Challenge
The Challenge
Dispatch had no visibility into a run until the driver called in, and proof of delivery was a paper sheet photographed at the end of the day.
Delivery status was unknown between depot departure and return.
Customer arrival estimates were guesses relayed by the office.
Paper proof of delivery meant disputes were resolved days later, if at all.
Failed deliveries were reported inconsistently, so root causes were invisible.
Solution
What We Built
We designed the app around what a driver can safely do in ten seconds at a doorstep, and streamed everything else to the office automatically.
Reduced each stop to a single primary action with structured, tappable outcomes.
Captured proof of delivery as a bundled artefact with signature, photo and geotag.
Streamed position and progress so dispatch and customer notifications need no phone calls.
Queued completions locally so poor coverage never blocks a driver.
Standardised exception reasons, making failure causes measurable for the first time.
Capabilities
Key Features
What RouteLens Driver App does in day-to-day use.
Ordered run view
The full route as a single sequence, with the next action always the largest thing on screen.
One-tap exceptions
Structured reasons for failed or partial delivery, captured in seconds at the door.
Proof of delivery
Signature, photo and geotagged timestamp bundled and uploaded per stop.
Live ETA streaming
Position and progress stream to dispatch, driving automatic customer notifications.
Low-connectivity tolerance
Stop completion is recorded locally and queued when coverage drops.
Driver-safe interaction
Large targets, high contrast and minimal typing, designed for use in a vehicle.
Stack
Technology Stack
The tools this system runs on, grouped by the role they play.
Mobile
- React Native
- TypeScript
- SQLite
Backend
- Node.js
- WebSockets
- REST API
Data
- PostgreSQL
- Redis
- Object storage
Services
- Firebase Cloud Messaging
- Mapping & routing APIs
- SMS
Infrastructure
- Docker
- GitHub Actions
Architecture
How It Works
The path a single request takes through the system, end to end.
PLAN01
Route assigned
The day's ordered run is dispatched to the driver's device.
DRIVE02
Navigate to stop
Handoff to the mapping app with the next stop preloaded.
DELIVER03
Complete or except
One-tap outcome with structured reasons for anything unsuccessful.
PROVE04
Capture evidence
Signature, photo and geotag bundled and queued for upload.
STREAM05
Notify
Progress streams to dispatch and triggers customer updates.
Outcome
Results
What changed for the business after launch.
Live
Run visibility
Dispatch sees progress continuously rather than on driver call-in.
96%
Deliveries with digital proof
Signature, photo and geotag captured at the point of delivery.
−64%
Inbound 'where is my order' calls
Displaced by automatic customer notifications.
12
Standardised exception reasons
Making failed-delivery causes measurable and addressable.
Interface
A Closer Look
Screens from the delivered system.
The run as one ordered sequence, next action prominent. 
Proof of delivery bundled per stop with geotag and timestamp. 
Dispatch console with live position and estimated arrival.
More work
Related Projects
Other systems built on similar foundations.
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VeriVoice
An intelligent multi-agent voice platform designed to automate business conversations and workflows.
- React
- Next.js
- Node.js
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- +1
View Case Study
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