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CRM & API Integrations

Connect CRMs, APIs, databases, communication platforms and third-party services.

  • GoHighLevel
  • Twilio
  • REST
  • GraphQL
  • PostgreSQL
  • Node.js

Sync Map

Live
FIELD MAPPINGCRMcontact.emailSYNCEDBillinginvoice.statusSYNCEDSupportticket.ownerRETRY 2/3Warehouseorder.stageSYNCEDCONNECTOR HANDLESRate limits + backoffDuplicate suppressionSchema drift alertsPartial-failure replayField-level audit logONE SOURCE OF TRUTHSystems agree because the mapping is explicit, not assumedMAP FIELDS · SYNC · RECONCILE · AUDIT

Overview

What This Involves

Integrations are where most systems quietly break. We build them defensively: contracts validated at the boundary, webhooks verified and replayable, pagination and rate limits handled properly, and every sync observable. When a third-party API changes, you find out from an alert rather than from a customer.

Deliverables

What You Receive

Every engagement ends with artefacts you own and can hand to another team.

  • Integration architecture

    Source of truth per entity, sync direction, conflict rules and field mapping.

  • Resilient connectors

    Signature-verified webhooks, replay support, backoff and idempotent writes.

  • Data hygiene

    Deduplication, normalisation and validation so your CRM stays trustworthy.

  • Monitoring

    Sync health, drift detection and alerts when a downstream contract changes.

Fit

Common Use Cases

If one of these sounds like your situation, this is the right starting point.

  • Two-way CRM synchronisation with an internal platform

  • Payment, invoicing and subscription integrations

  • Telephony and messaging platform connections

  • Consolidating data from several systems into one warehouse

Process

How We Work

A predictable four-step engagement. You always know what stage we are at, what is being decided, and what exists at the end of it.

  1. 01

    Discover

    Understand the business, goals, users and existing workflows.

    • Stakeholder interviews and workflow walkthroughs
    • Audit of current tools, data and integration points
    • Constraints, compliance needs and success metrics

    Output: A written problem definition everyone agrees on.

  2. 02

    Plan

    Define the architecture, technology stack and automation strategy.

    • Solution architecture and data model
    • Build-versus-configure decisions per component
    • Scoped delivery plan with milestones and risks

    Output: An architecture and a plan you can hold us to.

  3. 03

    Build

    Design, develop and integrate the complete solution.

    • Interface design against a shared design system
    • Incremental delivery with a usable environment each cycle
    • Integrations, automated tests and evaluation of AI behaviour

    Output: Working software in a real environment, every cycle.

  4. 04

    Launch & Optimize

    Deploy, monitor and continuously improve the system.

    • Staged rollout with monitoring and alerting in place
    • Team enablement, documentation and handover
    • Measurement against the metrics agreed in discovery

    Output: A monitored system and a prioritised improvement backlog.

Proof

Related Work

Projects where crm & api integrations did the heavy lifting.

  • Abstract layout of a customer relationship platform with linked record panels

    SaaS / AI

    Smart CRM

    A multi-tenant CRM with AI assistance built into the record, summarising history and surfacing the next action for every account.

    • Next.js
    • TypeScript
    • PostgreSQL
    • OpenAI
    • +1

    View Case Study

  • Abstract orchestration diagram showing branching workflow paths and retry loops

    Automation

    Workflow Automation System

    A consolidated orchestration layer replacing scattered scripts and disconnected no-code scenarios with monitored, recoverable workflows.

    • n8n
    • Node.js
    • PostgreSQL
    • Make
    • +1

    View Case Study

Next step

Need CRM & API Integrations For Your Business?

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